KiftMe Plus Terms of Sale

1. Who sells you KiftMe Plus

The KiftMe Plus service is provided by KIFTME LTD, a private limited company registered in England and Wales under number 17037940, with its registered office at 20 Wenlock Road, London, England, N1 7GU. Contact: [email protected].

On the website and web app, payment is collected by Link, LLC, acting as merchant of record on behalf of KIFTME LTD through the Stripe Managed Payments service: Link calculates and remits taxes and issues receipts and invoices. [TO BE VALIDATED BY COUNSEL: exact role of Link, LLC and KIFTME LTD towards the consumer.]

In the iPhone app, the purchase is made with Apple; in the Android app installed from Google Play, with Google. Apple’s or Google’s terms then apply to payment, renewal, cancellation and refunds, in addition to these terms for the service itself.

2. What KiftMe Plus includes

KiftMe remains free to use: creating subjects, expressing yourself, sharing, viewing the Mirror and its percentages, managing your Portrait and talking with your Resonances require no subscription.

KiftMe Plus adds: exploring a Mirror (how perspectives, expressed emotions, arguments and ways of saying it are distributed by age group, gender and place, criteria that can be combined; only on a subject that gathers at least 3 adults, always in groups of at least 3 people and never per person; answers from people aged 15 to 17 are never included) [TO BE VALIDATED BY COUNSEL: thresholds of 3 and 3 people, decision of 2026-10-29]; suggested questions and a free question field; the full history of your Portrait and the links between its themes; detailed statistics for the subjects you created.

Free questions have no fixed number: each paid monthly period includes at least the number shown before purchase and on the KiftMe Plus page, often far more, within a number of questions per hour, also shown. A question that is refused, unanswered or interrupted by an incident is not counted. What is not used does not carry over to the next month.

Some answers are written by an artificial intelligence system from aggregated results or from a few representative answers of a group of at least 3 people, never copied. They are labelled as such. They describe trends expressed in a group’s answers; they are neither professional advice nor an objective measurement.

KiftMe Plus never gives access to individual answers, to anyone’s identity or to the content of a private circle. A result is shown only if the group concerned includes enough people for none of them to be recognisable; otherwise the service says so and no question is counted.

3. Who can subscribe

KiftMe Plus is for people aged 18 or over with an active KiftMe account. An account can have only one active subscription. The subscription is tied to the account and can be used on the website, the web app and the mobile apps with that same account.

4. Price and taxes

The price is shown before purchase, all taxes included, in your country’s currency, except in the United States and Canada where applicable sales taxes are shown and added at checkout. The exact amount charged is the one shown on the payment page before you confirm.

The first payment is taken when you subscribe, then the same amount is charged every month on the same date until you cancel.

If the price increases, you are told at least 30 days before it applies. The increase only applies with your explicit agreement; without it, the subscription ends at the end of the period already paid, at no cost.

5. Duration and renewal

The subscription is monthly. It renews automatically every month, at the same price, until you cancel. There is no free trial and no minimum term.

6. Payment and declined payments

On the website, you pay by card or another method offered on the payment page. Your bank may ask you to confirm a payment: KiftMe Plus tells you and lets you do it.

If a renewal fails, new attempts are made and you are notified. Your access is kept for at most 14 days from the first failure. After that, without payment, access to KiftMe Plus is suspended; the rest of KiftMe stays available.

7. Right of withdrawal (14 days)

This right applies to everyone, whatever their country.

You can withdraw from the contract within 14 days. The period starts the day after you subscribe and ends at the end of the fourteenth day, in your time zone. If it ends on a Saturday, Sunday or public holiday, it is extended to the next working day.

When you buy, you can ask to access KiftMe Plus right away, before this period ends. If you then withdraw, you only pay for the days provided until your declaration, prorated over the paid month (rounded to the cent in your favour); the rest is refunded. Without this express request, or if you were not given this information, you are refunded in full.

To withdraw, use the “Cancel and get a refund” button on the KiftMe Plus page, enter your name and the email address for the acknowledgement, then “Confirm cancellation and refund”. If you can no longer log in, the same form is available without logging in from the public KiftMe Plus page, with the contract reference sent to you by email. You immediately receive an email acknowledgement with the content of your declaration, its date and its time.

KiftMe Plus stops when your declaration is received. The refund is made no later than 14 days after it, to the payment method used for the purchase, at no cost to you.

The withdrawal period applies to the subscription. It does not open again at each monthly renewal. [TO BE VALIDATED BY COUNSEL: no new period at renewal, depending on the country.]

For a purchase made in the app through Apple or Google, refunds are requested from Apple or Google under their procedures; KiftMe Plus takes you there from the management page. [TO BE VALIDATED BY COUNSEL: obligations remaining with KIFTME LTD for these purchases.]

8. Cancellation

You can cancel at any time, at no cost, with the “Cancel subscription” button on the KiftMe Plus page: a page summarises your request, then you confirm it. If you can no longer log in, you can cancel from the public KiftMe Plus page with your contract reference.

You receive an email acknowledgement with the date of your request and the date your access ends. Cancellation takes effect at the end of the period already paid: KiftMe Plus stays available until then and no further charge is made. The remaining time is not refunded, except for a withdrawal within the legal period (section 7). You can undo your cancellation before that date.

A subscription taken in the app through Apple or Google is cancelled in the App Store or Google Play settings; KiftMe Plus takes you there.

If you ask to delete your KiftMe account, renewal of a subscription taken on the website is stopped automatically. An Apple subscription must be stopped by you in the App Store; a Google Play subscription is stopped with your request.

9. Other refunds

If you are charged twice, subscribe twice by mistake, if KiftMe Plus is unavailable for an extended period or if we make an error, write to [email protected]: the request is reviewed and, if justified, the corresponding amount is refunded to the original payment method. If you paid twice, once on the website and once in the app, KIFTME LTD refunds the website payment.

Link, LLC may also handle a refund request you send to it directly, under its terms. The same payment is never refunded twice.

10. Disputing a payment with your bank

If you dispute a KiftMe Plus payment with your bank, the subscription concerned is stopped while the dispute is reviewed. You can subscribe again at any time.

11. Conformity of the service

KIFTME LTD provides KiftMe Plus as described and is responsible for any lack of conformity that appears during the whole subscription, under the mandatory consumer protection rules of your country of residence. [TO BE VALIDATED BY COUNSEL: applicable guarantees by country.]

KiftMe Plus evolves: improvements or fixes may be made. A change that significantly reduces the service is announced in advance; you can then cancel at no cost.

12. Personal information

How KiftMe handles your personal information, including for KiftMe Plus and payment, is described in the Privacy Policy.

13. Complaints and mediation

For any question or complaint: [email protected]. [TO BE COMPLETED BY THE FOUNDER: designated consumer mediator and contact details, or none.] [TO BE VALIDATED BY COUNSEL: obligation to designate a mediator for a UK-established company.]

14. Governing law

These terms are governed by the law of England and Wales. This choice does not deprive you of the protection of the mandatory rules of the law of your country of residence, nor of the right to bring proceedings before the courts of that country. [TO BE VALIDATED BY COUNSEL: choice of law and courts.]

15. Changes to these terms

These terms carry a version date. Any new version is sent to you at least 30 days before it applies to your subscription; if you refuse it, you can cancel at no cost before that date.